In my 20+ years of hiring, I've hired many outstanding professionals who went on to successful careers. I look for qualities that fit the organization, then use a multi-stage interview to draw them out. Early in the process, I ask whether the candidate brings something the group needs. Newsflash: technical skills are only part of the picture. Communication, attitude, self-knowledge and other intangibles count too. I use a mental checklist of these 20 qualities to shape my questions.
- Technical expertise: Understand and work with complex technical systems.
- Problem-solving skills: Solve complex problems with speed and care.
- Attention to detail: Pay close attention when working with complex technical systems.
- Communication skills: Communicate with technical and non-technical stakeholders.
- Adaptability: Adjust to new technologies and changing business needs in a changing IT industry.
- Customer service skills: Provide strong service to internal and external stakeholders.
- Analytical thinking: Analyze complex data and use it to make informed decisions.
- Teamwork: Work with other people to reach shared goals.
- Time management: Manage time and prioritize tasks in a fast-paced IT environment.
- Attention to security: Treat security as a priority and protect sensitive data and systems.
- Creativity: Think beyond the first answer when developing solutions.
- Leadership: Lead teams and manage projects effectively.
- Business acumen: Understand the organization's business needs and objectives.
- Curiosity: Keep learning and stay current with new technologies and trends.
- Resourcefulness: Work with limited resources and find workable solutions.
- Integrity: Act with integrity and protect confidential information.
- Positive attitude: Meet challenges with a positive, can-do attitude.
- Initiative: Start solving problems and improving processes without waiting to be told.
- Professionalism: Conduct yourself professionally at work.
- Dedication: Stay committed to the work and put in the effort needed to finish projects on time and to a high standard.